> ## Documentation Index
> Fetch the complete documentation index at: https://docs.min-ai.ar/llms.txt
> Use this file to discover all available pages before exploring further.

# What it doesn't do

> An agent's limits, all together and clear, with where to read more about each one.

Your agent does a lot, but there are things it doesn't do, sometimes by design (to look out for you) and sometimes because it can't. Here they all are, together.

## To look out for you

* **It doesn't touch your money or send anything in your name without your OK.** Not on a website, not with a plugin: every purchase, payment, submission or message needs you to say yes at that step. See [Browse the web](/en/reference/agent/browse-the-web) and [Permissions](/en/tools/permissions).
* **It doesn't accept passwords in the chat.** It always sends you a one-time link. See [Keys and values](/en/tools/keys-and-values).
* **It doesn't change its own permissions.** Plugin switches (like allowing transfers or sending emails) are changed only by you. See [Permissions](/en/tools/permissions).
* **It doesn't read your WhatsApp, your email or your accounts** unless you add the plugin. See [Plugins](/en/concepts/plugins).
* **It doesn't install a plugin without asking you.** It tells you which one and what for, and waits for your OK.

## Channels

* **It talks on only one channel at a time.** To move it to another, [change channels](/en/setup/change-an-agent).
* **It can't use your own WhatsApp number as its line.** See [WhatsApp](/en/reference/channels/whatsapp).
* **It doesn't show buttons on WhatsApp:** there, options arrive as a numbered list. See [Buttons and options](/en/reference/agent/buttons).
* **A group agent** doesn't use the minai chat, doesn't change channels and can't have personal-only plugins. For now it answers every message in the group. See [Agents for a group](/en/reference/channels/groups).
* **It doesn't talk to your other agents.** Each one has its own conversation with you.

## Files, images and voice

* **It doesn't generate images** with AI. It sends you screenshots and charts it makes from data.
* **It doesn't answer with voice.** It understands your voice notes, but replies in writing.
* **It doesn't receive files over 15 MB** (and in the minai chat, no more than 10 per message).
* **It doesn't transcribe more audio** than your plan's minutes for the month: after that it asks you to type.

See [Files, images and audio](/en/reference/agent/files-images-and-audio).

## Software

* **It doesn't use admin permissions** (`sudo`, `apt`), Docker or system services.
* **It doesn't compile programs** that need a C compiler.

See [Software and code](/en/reference/agent/software-and-code).

## When it doesn't answer

If it can't answer, it tells you why, in its name:

* **It's paused:** “Clara is paused. To have it answer again, resume it from minai.”. See [Stop, restart and pause](/en/reference/agent/stop-restart-and-pause).
* **Your account went over the plan's limits:** it asks you to go to **Settings** → **Plan and usage** to sort it out. See [Plans](/en/reference/plans).
* **Your AI subscription hit its limit:** it tells you when it renews. Meanwhile it doesn't answer and its schedules are skipped. See [Connect your AI](/en/setup/connect-your-ai).
* **You disconnected the AI it uses:** it stops answering until you connect one again.

<CardGroup cols={2}>
  <Card title="Troubleshooting" icon="wrench" href="/en/help/troubleshooting">
    What to do when something doesn't work.
  </Card>

  <Card title="Privacy and security" icon="shield" href="/en/help/privacy-and-security">
    How minai looks after your data.
  </Card>
</CardGroup>


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