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When an agent needs something sensitive (a password, your WhatsApp, your Google account), it doesn’t ask you in the chat: it sends you a link that works only once. How to get there: from a message from the agent. In minai chat the link shows up as a button; on Telegram, WhatsApp or Slack, as a link. You don’t need to be signed in to minai.

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Enter a key

In minai chat: the Enter key 🔑 button (or the text the agent wrote, like “Enter the email password”) opens a window over the chat. From outside, the link opens the same page in the browser.
Clara needs something from you window with a field, the eye to show it and the Save button

The window for entering a value, inside the chat

When you save: “Saved”. Inside the chat, “Clara can use it now.” and the window closes by itself; in the browser, “Go back to the chat with Clara.”.
Never paste a password into the chat. If it needs one, the agent sends you this link. See Keys and values.
For the WhatsApp plugin. In minai chat: the Connect WhatsApp button opens a window; from outside, a page.
  • At the top: “Clara will be able to read your chats and send the messages you approve.”
  • Link your WhatsApp, two ways: Scan QR (“On your phone: WhatsApp → Linked devices → Link a device.”) or With a code (you enter your number, tap Get a code and enter it in WhatsApp).
  • When it’s done: “Clara now has your WhatsApp” and your number.
See WhatsApp.

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Connect Google

In minai chat: the Connect Google button opens the installer. You also get there by adding a Google plugin or with Change / Finish installing on the agent’s Plugins tab.
  • At the top: the plugin’s icon, Connect Gmail (or whichever it is) and “for Clara”. On a computer, Ask Clara opens its chat on the side, knowing which step you’re on.
  • If you don’t have your Google app yet, it first walks you through creating it. Then you turn on what that plugin needs.
  • The last step, What Clara can do: Read and act or Read only, with what that means for that plugin, and Connect with Google. If it was already connected: “It’s connected as… now. If you go on, that’s replaced.”
  • Back from Google: “Clara now has your Gmail” — “Connected as… It’ll write to you in the chat.”, and it takes you to the chat in a few seconds (Back to the chat).
  • If it fails: “It didn’t connect” with the reason, Turn it on at Google if something needs turning on, and Try again.
See Your Google app and Permissions.

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Connect Atlassian

Same as Google, but with no app to create:
  • Connect Atlassian “for Clara” — “Clara gets into your Atlassian with your account, only with what you choose here. You accept it at Atlassian: no keys to copy.”
  • Read and act or Read only, and Connect with Atlassian (or Reconnect with Atlassian). If your organization doesn’t allow it, an Atlassian admin has to allow the “minai” app.
  • When you come back: “Clara now has your Atlassian” and it takes you to the chat.
See Atlassian. Each link works once and expires after a while. If you open it late or twice, you see “This link no longer works” with the reason:
This link no longer works page: It expired. Ask your agent for a new one.

Keys and values

How they’re kept and how to delete them.

Privacy and security

What minai sees and what it doesn’t.